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Client Relations & Reputation · Course 1 of 13

An empty calendar is a findability problem.

Building Your Local Presence From Zero

You're a great groomer, but nobody can book you if nobody can find you. Starting from zero, no reviews, no reputation, no line out the door, the problem isn't your skill, it's that the dog owners nearby have no idea you exist. Talent doesn't fill a calendar. Being findable does.

5 lessons·~25 min readGC-CR-1.1
Building Your Local Presence From Zero cover
Why it matters

When Maria started, she had zero clients and no budget. She set up a Google Business Profile, worked a specific first-ten-clients sequence, and ran a launch promotion with a real deadline. Within two weeks she'd gone from an empty calendar to a booked one, without spending on ads. (Illustrative example.)

Is this you?

Who this is for

New or newly independent groomers who need to fill a calendar from zero, without an advertising budget.

The payoff

By the end, you'll walk out knowing

Set up a Google Business Profile that gets you found locally
Land your first ten clients in a proven sequence, with no ad budget
Run a launch promotion with a deadline that fills your first two weeks
Get your first reviews and photos before you have a track record
Build a local presence from nothing, and keep it alive
What you keep

You'll walk away with a finished plan

Your deliverable
Launch Promotion Planning Worksheet
Plan your launch offer, the discount, the deadline, your target bookings, and the projected result, so your promotion is structured to actually fill your first two weeks.
The path

What you'll work through

5 short, plain-language lessons — most under five minutes. Read them or watch the slides, at your pace.

  1. 1
    Getting found is the whole gameFree preview5 min

    She didn't get better overnight. She got findable.

  2. 2
    Setting up your Google Business Profile5 min

    Invisible became her biggest source of new clients.

  3. 3
    Your first 10 clients, in order5 min

    She worked the warmest sources first and let momentum carry her.

  4. 4
    A promotion that fills your first two weeks5 min

    The promotion turned her visibility into a booked calendar.

  5. 5
    Your local presence plan5 min

    The from-zero work became a presence that keeps working.

Done-for-you

The toolsyou'll use

Spreadsheets you copy and fill in as you go — yours to keep, unlocked when you enroll.

Google Business Profile Setup GuideDoc · included
First 10 Clients Action ChecklistDoc · included
Who's behind this

Your instructor

Renee Park
Renee Park
Client experience, retention & referrals · GC Client Relations

Renee built a fully booked book without ever discounting — purely on how she treats people from the moment they walk in. She teaches the relationship side of the business: the new-client experience, retention, and the reviews and referrals that follow.

14-day money-back guarantee

Not happy with the course for any reason? Email us within 14 days of purchase for a full refund.

GC-CRCERTIFIEDCLIENTRELATIONS&REPUTATIONGroomerConnect
Course 1 of 13
This is step 1 of Client Relations & Reputation

The one skill that keeps a calendar full — getting clients, making a great first impression, keeping them, and handling it when something goes wrong. Finish all 13 courses to earn the GC-CR credential — the full certification is $469.

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Ready to get started?
5 lessons · ~25 min · $69
Preview the first lesson →