Instructor Policy

Becoming an instructor

GroomerConnect's instructor program is invite-only. We review applications and select instructors based on demonstrated business expertise, communication skill, and relevance to what professional groomers actually need. Being accepted as an instructor is a credential in itself — we maintain this standard deliberately.

Acceptance into the instructor program does not guarantee any specific course will be approved for publication. See Course Review below.

Revenue share

Instructors keep 70% of the sale price on their course sales. GroomerConnect retains 30% as a platform fee.

• There is no monthly fee to be an instructor.
• There is no cost to list a course.
• The 30% platform fee is only taken on actual sales — if a course doesn't sell, you owe nothing and earn nothing.

The 70/30 split is calculated on the full price the customer pays. GroomerConnect covers payment-processing fees (e.g., Stripe transaction fees) out of its 30% share — those fees are never deducted from your 70%.

Refunds

If a student requests a refund within GroomerConnect's standard refund window, the sale is treated as if it never happened — both your 70% and GroomerConnect's 30% are reversed. In practice, both parties give back what they earned from that sale.

GroomerConnect's standard student refund window is 14 days from purchase, in line with our general Terms of Service. We will notify you whenever a refund is issued against one of your courses.

Pricing

Instructors set their own course prices. GroomerConnect does not mandate pricing tiers or require you to match prices to other courses on the platform. We may offer pricing guidance or benchmarking data on request, but the final price is yours to set.

You may change your course price at any time. Students who already purchased are not affected by future price changes.

GroomerConnect may run platform-wide promotions that temporarily reduce the displayed price of your course. In these cases, your 70% share is calculated on the actual discounted sale price, and we will notify instructors in advance of any such promotion so you have the opportunity to opt out for your own courses.

Course review process

Every new course, and every significant update to an existing course, goes through review before it goes live or before changes are published.

The process:

1. You build or update your course in the instructor course builder.
2. You submit it for review.
3. GroomerConnect reviews for content quality, accuracy, production quality, and fit with GC's standards and brand voice.
4. We approve the course, or send it back with specific, actionable feedback for revision.
5. Once approved, it goes live (or the update is published) on GroomerConnect.

We aim to review submissions within 2 business days. Minor edits (such as fixing a typo or updating a price) generally do not require full review, but structural or content changes to published lessons do.

We reserve the right to decline to publish a course, or to remove a previously approved course, if it no longer meets our quality standards, contains inaccurate or harmful information, or violates this policy or our Terms of Service.

Content ownership

You own your course content. The videos, lesson text, templates, and materials you create remain your intellectual property.

By publishing a course on GroomerConnect, you grant GroomerConnect a license to host, display, stream, and sell your course on the platform for as long as the course remains published. This license ends according to the terms below if you leave the platform or remove your course.

You may not publish the same course, or substantially similar content, on a competing platform while it is actively for sale on GroomerConnect, without discussing it with us first.

If you leave the platform or remove a course

Because you own your content, you control whether it stays on GroomerConnect.

If you want to remove a course:

• Submit a removal request through your instructor dashboard.
• The course will stop being available for new purchase immediately upon request.
• Students who already purchased the course keep their access permanently, regardless of removal. We do not pull a course out from under students who paid for it.
• Your content is fully taken down from GroomerConnect 60 days after your removal request, giving enrolled students a clear window to complete the course.
• You will continue to receive your 70% share for any sales that occurred before the removal request, including the standard refund window on those sales.

Instructor conduct

Instructors are expected to:

• Provide accurate, honest, and helpful business education — no exaggerated income claims, fake urgency, or misleading promises
• Respond to student questions and comments in a reasonably timely manner where your course includes student interaction
• Keep course content current — if something you taught becomes outdated, update it
• Represent GroomerConnect professionally in any course content, marketing, or public communication about your course

Instructors found violating these standards, misrepresenting their qualifications, or providing harmful or materially false information may have their course removed and their instructor status revoked.

Payouts

Instructor earnings are paid out via Stripe Connect on a monthly basis, provided your balance meets the minimum payout threshold of $50. You can view your real-time earnings, pending payouts, and sales history in your instructor dashboard at any time.

Changes to this policy

GroomerConnect may update this policy from time to time. We will notify active instructors of material changes (such as a change to the revenue split or refund terms) with at least 30 days notice before the change takes effect. Continued participation in the instructor program after that point constitutes acceptance of the updated terms.

Questions

Contact hello@groomerconnect.com with questions about revenue share, course review, content ownership, or anything else in this policy.