You hired well. Now don't lose them.
A good hire can still fail if you throw them in with no onboarding. No systems access, no clear expectations, no handbook, just 'watch me and figure it out.' Then you're frustrated they don't do things your way, and they're frustrated nobody told them what your way is. Bad onboarding turns a good hire into a bad fit.
Maria's first hire failed partly because she never onboarded them, no handbook, no expectations, just chaos. With her next groomer she ran a structured first week, a written handbook, and 30-day expectations, and that groomer ramped up fast and stayed. (Illustrative example.)
Who this is for
Salon owners who've hired a groomer and want them to succeed instead of flame out in the first month.
By the end, you'll walk out knowing
You'll walk away with a finished plan
What you'll work through
5 short, plain-language lessons — most under five minutes. Read them or watch the slides, at your pace.
- 1
- 2The first week5 min
- 3Your employee handbook5 min
- 4Setting clear expectations from day one5 min
- 5Your onboarding system5 min
The toolsyou'll use
Spreadsheets you copy and fill in as you go — yours to keep, unlocked when you enroll.
Your instructor
Sandra built a shop that ran entirely on her, burned out, then rebuilt it on systems so it runs without her. She teaches operations and team: opening a salon, running it on daily systems, hiring, and scaling past a single chair.
Not happy with the course for any reason? Email us within 14 days of purchase for a full refund.
Everything that's different when you run a space with a lease, a team, and multiple groomers — opening, operating, hiring, and growing a salon. Finish all 15 courses to earn the GC-SO credential — the full certification is $549.
See the full certification →