You're losing regulars and don't even know it.
You feel busy, so you assume everything's fine. Meanwhile your regulars are fading away one missed rebooking at a time, and you're backfilling with new clients and calling it steady. The leak is silent, and it's expensive.
Maria lost more than thirty regular clients without noticing, faded away one missed rebooking at a time. When she finally ran a win-back, she pulled 22 lapsed clients and 9 rebooked. (Illustrative example.)
Who this is for
Working groomers with a steady book who are quietly leaking the regulars they already earned.
By the end, you'll walk out knowing
You'll walk away with a finished plan
What you'll work through
6 short, plain-language lessons — most under five minutes. Read them or watch the slides, at your pace.
- 1
- 2The 60 seconds at pickup5 min
- 3Rebook before they walk out5 min
- 4The 24-hour follow-up habit5 min
- 5Winning back lapsed clients5 min
- 6Know your retention rate4 min
The toolsyou'll use
Spreadsheets you copy and fill in as you go — yours to keep, unlocked when you enroll.
Your instructor
Marcus ran his own salon for fifteen years and nearly lost it by undercharging — until he finally sat down with his own numbers and dug out. He teaches the money side the way he wishes someone had taught him: pricing, profit, and taxes, told straight, with the math landing soft.
Not happy with the course for any reason? Email us within 14 days of purchase for a full refund.
The core business knowledge every working groomer needs — solo, mobile, or salon. Finish all 14 courses to earn the GC-BF credential — the full certification is $449.
See the full certification →