All courses
Most courses are part of a GroomerConnect certification; a few stand on their own. Browse them all below, or explore a full certification to see how the modules fit together.
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GC-SO · 1.1AdvancedSalon Operations · Opening a Salon
Finding and Securing the Right Location
What a grooming space physically requires, understanding a commercial lease in plain language, and negotiating terms most first-time tenants don't know are negotiable.
6 lessons~30 min
$69lifetime accessView course →
GC-SO · 1.2AdvancedSalon Operations · Opening a Salon
Build-Out and Equipment Planning
Planning a multi-station layout, plumbing and electrical realities specific to grooming, and the full equipment list with what to buy first.
6 lessons~30 min
$69lifetime accessView course →
GC-SO · 1.3AdvancedSalon Operations · Opening a Salon
Licenses, Permits, and Legal Setup for a Salon
Business structure decisions, every license and permit a salon might need, and registering correctly from day one.
5 lessons~25 min
$49lifetime accessView course →
GC-SO · 1.4AdvancedSalon Operations · Opening a Salon
Your Pre-Opening Marketing Plan
Building a client list before you open, running a grand opening promotion, and getting your first reviews before day one.
5 lessons~25 min
$49lifetime accessView course →
GC-SO · 2.1AdvancedSalon Operations · Running the Salon
Daily and Weekly Operations Systems
Opening and closing checklists, inventory management, and the five numbers every salon owner should track weekly.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 2.2AdvancedSalon Operations · Running the Salon
Pricing and Revenue at the Salon Level
Pricing with salon-level overhead factored in, building a full service menu, and increasing average ticket without raising base prices.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 2.3AdvancedSalon Operations · Running the Salon
Managing Client Relationships at Scale
Client databases for multi-groomer salons, communication templates written in the salon's voice rather than an individual groomer's, and managing reviews that mention specific staff.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 2.4AdvancedSalon Operations · Running the Salon
Handling Incidents and Disputes in a Multi-Groomer Environment
Investigating a complaint when a staff member is involved, documenting incidents consistently across a team, and the legal exposure that's different at salon scale.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 3.1AdvancedSalon Operations · Hiring & Managing People
Hiring Your First Employee
Writing a job posting that attracts the right candidates, interview questions that reveal real skill, and running a working interview.
6 lessons~30 min
$69lifetime accessView course →
GC-SO · 3.2AdvancedSalon Operations · Hiring & Managing People
Onboarding and Training New Groomers
The first-week checklist, your employee handbook, and setting performance expectations clearly from day one.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 3.3AdvancedSalon Operations · Hiring & Managing People
Performance Management and Letting Someone Go
Giving feedback that actually improves performance, documenting issues correctly, and handling a termination professionally and legally.
5 lessons~25 min
$69lifetime accessView course →
GC-SO · 3.4AdvancedSalon Operations · Hiring & Managing People
Booth Rental: Setting It Up and Running It Well
The legal classification risk, setting fair rent, and the agreement that protects both sides.
5 lessons~25 min
$69lifetime accessView course →
GC-SO · 4.1AdvancedSalon Operations · Growing the Salon
Retail and Additional Revenue Streams
Deciding whether retail makes sense, what to stock, and adding a self-wash station as a low-investment revenue category.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 4.2AdvancedSalon Operations · Growing the Salon
Membership Programs and Recurring Revenue
Building a membership or loyalty structure that creates predictable monthly income instead of relying entirely on one-off appointments.
5 lessons~25 min
$59lifetime accessView course →
GC-SO · 4.3AdvancedSalon Operations · Growing the Salon
Scaling Beyond One Location
Knowing when a second location is viable, what has to be true at your first location first, and building systems that don't depend on you being physically present.
5 lessons~25 min
$69lifetime accessView course →